We have ProSBC version 3.0.135. To upgrade to version 3.1.99, is there anything special needed (like database conversion), or is it just a classic upgrade—upload new package, validate, and activate?

Before the upgrade please run the yum update to get the latest CentOS updates. The SBC can ask for a reboot after the yum update. Also when you move from 3.0.x to 3.1 you need to change the license too. After the upgrade finished please go to Packages and Licenses → Get or renew license. And upload the download license to the SBC.