Receiving error in call trace

7. Troubleshooting Troubleshooting
1

Hello,

I am receiving the error below for a call that is dropped after 5 minutes. Can you please help me with understanding the error?

*** Data path errors:

  • 1 sequence errors

Thanks,

image

2

Hi,

That means the system is detecting data traffic issues with possibly out-of-sequence RTP receive (1). But this looks to be not causing any issue at the time.