Is there a way to play audio on 404 not found?

7. Troubleshooting Troubleshooting
1

Hello,

Is there a way to play audio before sending a 404 response to the caller for outbound calls?

Thanks

2

Hi,

Yes, you can play audio during the call stages and upon receiving a specific reason code.
However, this requires transcoding resources, meaning you need to add transcoding hardware units to your SBC system.
Below is the instruction to add playing prompts with the routing script:

https://docs.telcobridges.com/tbwiki/Routing_script_tutorial:Mini_Development_Guide#Playing_prompts_announcements_or_tones

So, in order for it to work, you’ll need the transcoding hardware.