How to Measure VoIP Voice Quality

The causes and remedies of poor voice quality in Voice over IP systems

Poor voice quality is one of the leading complaints for VoIP systems. Dropouts, echoes, static, and latency can ruin a conversation. Knowing how to measure voice quality and isolate the cause is an important part of delivering a quality experience to users and customers.

Listen in as we share some background on voice quality in VoIP systems, examine the various causes of poor voice quality, and consider the role that SBCs can play in monitoring and isolating voice quality issues.