Forum telcobridge/admin support dead?

1. General
1

Does the forum get official support from Telcobridge support staff anymore? regarding troubleshooting.

Or best to now go with paid support package?

Thanks

2

Hello Hd99,

It’s best effort, all of our paid support contracts have priority. When we are able, we try to knock out our forum questions as best as we can. Unfortunately our support engineers have been experiencing high volume of requests.

It’s best to have a support contract, going forward of course.

Thank you,
Dave